#Obvious_customer survey: Director of EMA Alexandr Karpov tests issuers services, payment products and options, internet banking services, payment applications for private customers and small and medium business, provided as basic services in portfolios of top fifteen banks, with 95% customer coverage.
Sociological research by EMA and GFK studying out the level of Top-15 bank customers content with practical implementation of payment services, timing, quality of products and service, customer expectations in this sphere
Why acquiring banks raise merchant commission (MSC) during 2016-2017? Will banks be forced to lower it in 2018-2020? Is the State ready to significant fall of banking investments into developing of cashless payments sector and cessation acquiring of 90% merchants serving today?
What is the cost structure of acquiring? How MC Debit ATM IRF (2 UAH), Visa ATM IRF (2 UAH), Visa Rewords Retail IRF 2%, MasterCard World Retail IRF 2% and 1000 UAH cost of encashement influenced the intention of retailers to regulate MSC and IRF using administrative methods?
RBR (UK) Statistic overview on issuance and acquiring in Europe. The latest innovations influencing the development of various european markets. The main factors, stimulating and restraining cashless payments growth.
Do the Ministry of Finance, the Ministry of Economic Development and Trade and National Bank of Ukraine intend not only declare to support #cashless, but act? When 80% of business entities stop violating the legislation and start providing 25 million of customers with possibility to pay for goods and services by payment cards?
What Visa Rewards, MasterCard World products are? Is it marketing or devaluation of premium products? How to keep issuers from herd instinct and induce them to increase card issuance regarding customer’s requirements and opportunities.
Payment services and products in Ukraine and EU: analysis of compliance (parity), implementation prospects and dependence on implementation of PSD2 principles, impact of non-banking market participants. What products and solutions already implemented in other regions, are not represented on Ukrainian market?
What payment solutions are Ukrainian non-banking entities (PSP’s) succeed to introduce in 2017? Successfull partnerships, off-the-shelf solutions, difficulties and achievements.
Is it possible to increase effectiveness of banking, as well as it investment attractiveness in adverse conditions in regulatory provisions (interchange, MSC, cash turnover, cash collection)?
What kind of legislation is missing on Ukrainian payment market? Licensing, regulating, stimulating competition and innovations? Law drafts №5361-д2, 6573 and other.
Analytical results 2017: Ukraine and countries of the region.
Annually European CyberCrime Centre (ЕС3) of Europol is conducted global research Internet Organized Crime Threat Assessment (IOCTA). IOCTA 2017 will be presented 27th of September on Interpol-Europol Conference in Europol headquarters in the Hague. IOCTA-2017 trends overview and its correlation with Ukrainian trends of cybercrime is a headliner of the Conference.
Actual threats targeted financial institutions and acquiring networks: APT-attacks Cobalt, Black Box attacks & malware. Technologies of detection and protection.
Ukraine traditionally is a source of innovations in the area of logical attacks on ATMs.
APT-attacks Cobalt in the beginning of 2017, WannaCry in May 2017, wide-area attack on Ukrainian organizations and banks in June 2017.
Actual threats targeted cardholders: phishing, vishing, smishing & ransomware. Raising awareness of cardholders: results of pan-Ukrainian #SafeCard programm & EC3 Europol initiatives.
Cybercriminals are targeted not only financial institutions but their clients as well: 3 years trend in region - fraud schemes become more complicated while citizen’s financial awareness still not on a high level.
Best-practices of co-operation and prevention.
Forecast of threats in the region - 2018.